At Puliyeli Foods, we work to ensure your order is packed with care and delivered to you as quickly as possible. Please review our shipping guidelines below.
• Orders are processed within 1 to 2 business days after payment is confirmed.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• You will receive an email confirmation once your order has been shipped.
We currently ship across India.
If your location is not serviceable by our courier partners, we will contact you to arrange an alternative solution or issue a refund.
Delivery timelines vary based on your location.
• Kerala and nearby states: 2 to 5 business days
• Rest of India: 4 to 8 business days
Delays may occur due to weather conditions, festivals, courier backlogs or other unforeseen factors.
Shipping rates are calculated at checkout based on your delivery location and order weight.
From time to time, we may offer free shipping promotions.
Once your order is shipped, we will share a tracking link by email. You can use this link to monitor your delivery status.
If your package is delayed, marked as delivered but not received or appears tampered with, contact us as soon as possible.
We will work with the courier partner to resolve the issue.
Please ensure that your delivery address and contact details are entered correctly at checkout.
Puliyeli Foods is not responsible for failed deliveries caused by incorrect or incomplete addresses.
If an order is returned to us due to address issues, reshipping charges may apply.
If your order arrives damaged, take clear photos of the product and packaging and contact us immediately.
We will arrange a replacement or process a refund depending on the situation.
For questions about shipping, reach us at
Puliyeli Foods
Email: cocogourmetcochin@gmail.com
Phone: +91 75580 99995