At Puliyeli Foods, we take pride in the quality of our products and the care that goes into preparing them. If something does not meet your expectations, we are here to help. Please review the policy below for guidance on returns and refunds.
• Returns are accepted within 7 days of receiving your order.
• Products must be unused, unopened and in their original packaging.
• Perishable items such as pickles, jerky and preserves cannot be returned unless they arrive damaged or defective.
To request a return, follow these steps:
Contact us at hello@puliyeli.com or +91 75580 99995.
Share your order number and the reason for the return.
If the request meets our policy conditions, we will guide you through the next steps and provide return instructions.
• Refunds are processed after the returned product is received and inspected.
• Processing may take 7 to 10 business days.
• Refunds are issued to the original payment method used at checkout.
If your order arrives damaged or defective, please contact us immediately.
• Send clear photos of the product and its packaging to help us verify the issue.
• We will arrange a replacement or issue a full refund depending on the situation.
Your satisfaction is important to us and we will work to resolve the issue as quickly as possible.
Puliyeli Foods
Email: hello@puliyeli.com
Phone: +91 75580 99995